Expectations

No matter how we work together, I want you to walk away with the feeling Ansari describes above. I want you to ask yourself deep questions, overcome challenges with novel approaches, and feel empowered to take on the world (metaphorically of course).

Whether it’s a new website, a new project, or a recurring retainer… my hope is that you not only get value from the agreed upon deliverables. Good work takes time so if you’re looking to be an overnight success, that’s going to be a pretty big investment!

Hours: Because I work most Saturdays, I do not take meetings on Sundays (family day) or Mondays (admin day). You can book a time on my calendar here: https://calendly.com/dodgeashley/

Investment: At this time, I only work with individuals that are willing and able to invest in working together. What I find is that the people that cannot commit financially also struggle to find time to get projects completed, get distracted with scope creep (free work for me), or end up going another direction a year later and both our time is wasted.

Assumptions: Everyone approaches every project with a set of assumptions. Let’s be sure to consider assumptions about:

1. Services regarding the nature, quality, and quantity of services to be provided, including any specifications or standards. If we scoped out a website project, any additional design work or updates to digital presence on social media, newsletters, email setup, domain hosting/management, Google Search or Business, etc. will be an additional fee unless stated in the scope of work.

2. Timelines and Deadlines for delivery, completion, or performance of services can change. Please put all requests in writing and reference the project document as well as meeting notes. I welcome quick 15 minute meetings to make sure we are on the same page should any confusion arise.

3. Roles and Responsibilities we each have should be clearly assigned as well as any dependencies on third parties or external factors. Ex. Virtual assistants, colleagues,

4. Payment Terms and Conditions including amounts, methods, and schedules are included in the project document. I only accept payment through Stripe via invoice or the non-refundable hourly bookings: https://calendly.com/dodgeashley/60-minute-consultation

5. Regulatory Compliance with relevant laws, regulations, or industry standards will be discussed. Please be sure to note any certifications or licenses you maintain and any obligations you have. Ex. Licensed Insurance Brokers have to be mindful of insurance regulations, ethical standards, privacy regulations, anti-money laundering regulations, consumer protection laws (Re: advertising, sales practices, disclosure of information, and complaints), and financial regulations (accounting, record-keeping, and handling of client funds). It is the responsibility of the client to disclose these hurdles and carefully review any changes.

6. Performance expected, desired results, and benchmarks or other criteria used to evaluate performance

7. Force Majeure aka how unforeseen events may impact this

8. Termination conditions including notice periods or penalties associated with termination (aka Kill Fee)

9. Confidentiality of information exchanged or any restrictions of note including industry standards

Any disputes (including mediation, arbitration, or litigation) will be resolved in the State of Colorado where Some Startup in Colorado, LLC is registered. Every attempt will be made to reach an amicable solution and prevent any misunderstanding, error or injury.